Privacy notice

Privacy Notice

Last updated 11 September 2026. This notice explains how information may be handled through the website's enquiry pathways.

Information you may provide

Information you may provide

Inside the genuine Jackie conversation, you may provide your name, contact details, site location, job description, dimensions, photos, timing, access details and other information needed to understand the enquiry.

A phone call may also create call metadata and the information you choose to discuss. The site's separate decision utilities do not request or submit personal lead data.

Technical and usage information

Technical and usage information

The website and its connected services may record basic page, chat and call interactions needed to operate, secure and improve the enquiry service. The information available depends on the systems the site operator has configured.

How information may be used

How information may be used

Information may be used to operate Jackie, prepare the enquiry, respond to support or privacy requests, improve the website, prevent misuse, measure service performance and pass a suitable enquiry to the one preferred provider.

The provider uses information under its own privacy responsibilities when it contacts the customer and assesses the work.

Disclosure, systems and storage

Disclosure, systems and storage

The Jackie chat is provided through HighLevel. Relevant enquiry information may be processed in that system and disclosed to the preferred provider and service suppliers used to operate the enquiry pathway.

Information is not intentionally broadcast to multiple contractors. Access, storage, retention and any overseas processing depend on the systems used by the site operator and provider.

Choices and requests

Choices and requests

Only provide information necessary for the enquiry. You can ask for access, correction or another privacy response by starting with Jackie and stating that the message is a privacy request, or by using the phone option shown on the site.

Some records may need to be retained where reasonably required for security, dispute handling or legal obligations. Any applicable limitation should be explained when a request is answered.

Changes to this notice

Changes to this notice

This notice may be updated when the website, Jackie connection, provider handoff, measurement practices or legal requirements materially change. The updated date at the top identifies the current published version.

Start with Jackie

Start with Jackie

Describe the job and Jackie gathers the key details. We then connect your enquiry with a vetted local concrete cutting provider.

Open the chat to start your enquiry

Click below to open the conversation window and share your job details with Jackie.

Or call 0468 023 118